Best Western Plus Bourbonnais Hotel & Suites, Bourbonnais (IL) - Deals & Reviews

The pool was down during entire stay.

Fantastic staff, great location.

a great getaway with pet-friendly amenities and welcoming staff

Clean, spacious room with friendly staff and a pet-friendly atmosphere made our stay delightful!

great potential but lacking in execution

The room was spacious and comfortable, great for my family. The staff were attentive and accommodating, always willing to help. Breakfast service was friendly, which made the morning feel more personalized. I also appreciated having some common areas that were well-maintained and inviting.

However, there were noticeable cleanliness issues that detracted from the overall experience.

We were impressed with the warm hospitality of the staff, especially Heather at the front desk, who went out of her way to ensure everything was perfect for our family. The breakfast variety was decent, and my kids loved the waffle maker!

In my wife's opinion, the breakfast could use more options for kids.

our stay at best western plus was fantastic! the staff were super friendly and helpful, especially during breakfast. we loved the spacious king room with a sofabed, and enjoyed the convenience of having a sink outside the bathroom. access to the fitness center and pool added to our fun!

do recommend

It was just a decent option for a short stay in Bourbonnais with fantastic value for money. The breakfast buffet had a great variety with pancakes, sausage, and yogurt. Make sure to plan your meals accordingly since dining options are limited nearby.

I appreciated the clean and spacious common areas, which were beautifully decorated. The staff were incredibly friendly and attentive, ensuring my stay was comfortable and enjoyable, especially accommodating any accessibility needs I had.

More variety in breakfast options would be nice.

Rooms were clean, but dirty towels and a key mix-up were frustrating.

cozy, cozy, cozy

I had an amazing time staying here! The heated swimming pool was the perfect way to relax after a long day, and it had comfy sun loungers to soak up some warmth. Plus, my room was spacious and immaculate, allowing me to feel right at home throughout my visit.

would recommend ❤️✨

Had a great time with friends at this hotel! We loved visiting the local zoo and amusement park nearby. The king suite was spacious, and having a kitchen was perfect for our snacks. Just a heads up, the breakfast could use more variety.

We were disappointed when we discovered the pool was closed. It wasn’t mentioned when we booked, and that was a bummer for us. Also, the HVAC in our room wasn’t working properly. it made for a hot night.

easy access to parks and delicious restaurants nearby

I loved that this hotel was just a short walk from Perry Farm Park, which was perfect for a leisurely stroll, and I appreciated the breakfast options available, especially the surprisingly tasty breakfast potatoes that kept me fueled for my city explorations. The staff were friendly and quick to help when we had issues with our fridge, making our stay comfortable and hassle-free.

Family Friendly and Hardworking Staff

The front desk lady LaTanya was amazing really knew how to keep things running smooth while being super nice. Also met Maria, a friendly housekeeper who always had a smile, made us feel right at home. These ladies were just remarkable, handling everything like pros and adding a personal touch to our stay

It wasn’t the cheapest option out there but definitely acceptable for what we got